This didn’t meet expectations—can we align on what happened?
Why it works: Clarify.
What to say to
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This didn’t meet expectations—can we align on what happened?
Why it works: Clarify.
We need to be more reliable on this going forward.
Why it works: Boundary.
Can we review what happened so we can avoid this next time?
Why it works: Follow-up.
This fell short—can we walk through what happened?
Why it works: Clarify.
We need more reliability on this going forward.
Why it works: Boundary.
Can we review what happened so we can avoid this again?
Why it works: Follow-up.